Shipping & Returns
This policy is effective as of June 1st, 2025. For any order placed before June 1st, 2025 please e-mail info@soniceditions.com.
Please note: We can only accept returns on products that were purchased through soniceditions.com
Return Policy:
All Sonic Editions prints are made to order. However, if you wish to return your art please email us at info@soniceditions.com within 10 days of receipt and we will gladly provide return information. All returns are processed as store credit only. Please note all prints sized XL or larger are final sale as they are custom made and are unable to be restocked.
Once we receive your return, please allow 7-10 business days for the return's processing. The store credit value is determined by the item(s)' retail price at the time of purchase, and shipping charges are non-refundable. Our return policy is superseded by any promotional terms and conditions, including but not limited to final sale items.
While unlikely, if your works arrive damaged, please send photographs of any and all damages to packaging (including an image of the box with visible shipping label) and artwork and email info@soniceditions.com within 7 days of receipt.
Changes & Cancellations:
As all Sonic Editions prints are made to order, minor changes can be made to your order up to twenty-four (24) hours after purchase. Please email info@soniceditions.com or call us at +1 (917) 310-3089 or in the UK at +44 20 7193 7329.
Order Processing:
Due to the bespoke nature of every Sonic Editions print, each order is printed and custom-made to order.
Please allow the following order processing times based on the type of product ordered:
Framed Prints: 2-5 Business Days
Unframed Prints (Print-Only): 2-3 Business Days
Please note that if you purchase an item from our Getty Gallery Archives (including any product by Photographer Slim Aarons) please allow an additional 10 days for order processing to the above.
Shipping Timelines:
Please note that these timelines are in addition to our order processing timelines above.
US Orders:
Ground Shipping: 2-7 Business Days
2-Day Shipping: 2 Business Days
Overnight: 1 Business Day
UK Orders:
DHL Economy Select: 1-3 Business Days
EU Orders:
DHL Express Worldwide: 1-5 Business Days
Canada Orders:
FedEx International: 2-7 Business Days
International Orders (Outside of the UK & EU):
DHL Express Worldwide: 5-15 Business Days
Should you have further questions, please email info@soniceditions.com or call us at +1 (917) 310-3089 or in the UK at +44 20 7193 7329.
Sonic Editions reserves the right to refuse transactions, shipments, and returns on all soniceditions.com orders.